Good night to all my followers and to all my future followers.
At this time I am going to talk about the personality of the sales persons in a country like Colombia, in topics like organizational commitment, leadership behavior, role stress and cultural factors.
When we are talking about organizational commitment, we could identify two kinds of issues
· The Affective Commitment that is the degree to which an employee exhibits a strong belief in, an acceptance of the organizations goals and values.
· The continuance commitment that refers to a willingness to continue to work in the organization.
For the Colombian case, is kind difficult to give a certain answer, cause it depends of the education degree that a person has. But talking about our business women and men it is normally to see how patriots we are. We like to defend and talk good about our enterprise, city and country, there is a high nationalism in Colombia. Also, the respect for values and goals within organizations is very serious; we are good employees and work hard in order to reach a better level. About the willingness to continue to work in the organization, I think that this has changed during last years, before you could see people working ages in the same organization and their goal always was to climb in the enterprise. But now, the Colombian business people are being more risked and are looking for their own business and works, they are having a certain independence level in order to reach a financial independency. Obviously we as excellent workers look to continue in our works but sometime without any dependency, because we have our different business and economy incomes.
Leadership behavior:
Well, I think that in developing countries when you are working with labor hand with low incomes is very difficult to create a home environment at work. There is a lot of labor hand that comes from people of low status and sometimes they are not good workers and always there is the thought that the boss is getting more. So, this kind of relationship must be manage carefully because if the workers are the base of your company and you don’t know how to manage them, they are going to take advantages under the table. While the leadership in the middle-high class of the country and in big enterprises are characterized by the respect for the leader and the cooperation and listening the others opinion. There are specific tasks and excellent communications channels, the Colombian people use to be very friendly and the information exchange is continuous.
The role stress: In Colombia as in every country in world you could find loyal sales person and layer sales person. You could go to downtown in order to find some typical things to buy and have a present for some familiar and if you top with a dealer, he is going to ask for a lot of people for that present, I think that this is normally en every country you go. In my personal point of view I think that Colombian sales persons are loyal people that looks for a win win negotiation and try to give more than the counterpart is waiting for.
About cultural factors as individualism and power distance, as I said above, Colombia is a low individualism country where you could find people that are disposing to help you in case you need it; they are friendly, cordial and happy people. You could see the family meetings as a big party where all family shares together food, drinks and talks.
The power distance according to Hofstede, it is high, there is a high respect for the people above you in organizations and the workers try to follow the regular process of communication. You could work in an enterprise and not know the president for years.